FREQUENTLY ASKED QUESTIONS

WHAT IS MY ACCOUNT?

We’ve made it easy for you to view and update your account and orders any time through “My Account”. “My Account” allows you complete control over your transactions at kingkensolarng.com. You can;

  • manage/edit all your personal data like address, phone numbers, email ids
  • change your password
  • track the status of your orders

HOW DO I KNOW MY ORDER HAS BEEN CONFIRMED?

Once your payment has been successfully made, your order is processed internally (and immediately). kingkensolarng.com will send a confirmation mail for your order, to the email address associated with your kingkensolarng.com order/account.
In this mail you will be provided with a unique Order ID (eg. R123456789) for your reference with our customer service team, a listing of the item/s you have ordered and an expected time of delivery

Is it possible to order a product that is ‘Out of Stock’?

Unfortunately, we do not have these products available for sale, but please use the “Notify Me” feature and we will let you know once it is available for sale at kingkensolarng.com.

CALL THE CUSTOMER SUPPORT

+234 812 227 7067